Unless we have agreed credit terms with you, we will only dispatch your order after we receive payment from you. If, for any reason, you are unhappy with the gift selection you have ordered we will be happy to refund you the cost on return of the contents of the gift selection (at your expense). If you have any questions on the terms and conditions under which we supply our gift selections, please call us on 01933 275275 or email us on brighter.babies@btinternet.com